Frequently Asked Questions

    • Parcels:  TSP, Inc. ships ExWorks Batavia & Declares Value on all shipments, parcels, either Collect or Prepay & Add.
      Freight:  Recipient bears responsibility for replacement value – lost/damage, Freight Shipment beyond limited liability of most freight lines, if necessary. 

      Please be familiar with your Carrier’s liability for loss or damage and if you need to secure additional coverage. Thank you for your understanding.

    • Our minimum order run/set up is $300.00.

    • We apply coatings to resist scratch and abrasion, and reduce glare and reflection on polycarbonate and acrylic plastic. There are datasheets on each coating located under the “Datasheets” tab at the top of every page on our website. Note that we don’t sell plastic coatings: we COAT plastics.

    • No, we only work with plastic. For a comparison of the advantages of plastic vs. glass, please see our blog post on the topic.

    • We work with rigid plastics (>0.030” thickness), polycarbonate and acrylic only, in both sheet and molded (3D) form. Note that we do not do films (<0.030” thickness).

    • TSP has the capabilities to coat via flow, dip or spray and cure via thermal or UV energy. All coatings are applied in a Class 10,000 Cleanroom. The method used for your particular application is determined by which produces the highest quality most economically for your particular use.

    • Yes, depending on the part geometry. Location and size of lips, holes, edges, etc. will determine coating feasibility. Supply us with a sample part or part drawing and we can provide you with a quick assessment.

    • Yes and yes. We can supply you with a coated sheet or sheet blank, or supply you with a finished, fabricated flat part. We have full fabrication capabilities – lasercutting, CNC, precision saw cutting, etc. – to finish out your part so it is ready-to-install.

    • Yes, but we are not your best resource for one-offs (1 ea.). Our minimum orders are $300.00.

    • We can handle AR coat jobs up to 12” x 12” in size (please consult the DURAVUE® 7000 datasheet). Larger AR parts are assessed on a case-by-case basis.

    • Rigid plastics have limited use for touchscreens, and since we only coat rigid plastics, it is unlikely that it will work for your application. We recommend you 1st test to see if plastic will work, and then confirm with a coated sample from us.

    • Unit cost is a function of many factors, including: size, thickness, material, quantity, type of coating and in-use cosmetic acceptance criteria. By supplying us with these inputs we can quickly provide you with a quotation.

    • TSP’s siloxane-based DURAVUE® coatings are high performance coatings, meeting or exceeding the most stringent requirements of Automotive, DoD (Military), Aerospace and Electronic OEMs around the world.

    • In addition to those mentioned above, we serve any industrial market in which durable plastic is used for viewing or data acquisition. Note that we are not a Business-to-Consumer (B-to-C) supplier. We supply B-to-B OEMs and their respective CMs. We are not a retail or residential home improvement supplier, i.e. residential windows and TV screens, table tops, boat & camper windows, etc. For these applications, you are better served through local plastic distributors or fabricators.

    • We are located in the United States and ship internationally from our central facilities in the State of Ohio, located at 2009 Glenn Parkway, Batavia, Ohio 45103. We do not at the present utilize outside sales and distribution.

    • There is a tab on every page of the website that will take you to our Sample Request page. Simply fill it out with your part information and we will get a completed sample out to you in a timely manner.

    • Similar to our Sample Request page, there is a tab at the top of every page that will direct you to our Quote Request page. Simply fill it out completely including quantities and we will provide you with an actionable quotation for your part.

    • Our Customer Service and Technical Sales Department is ready to accept your order by phone at 1-877-DURAVUE (877-387-2883) or email (sales@tspinc.com).